EXTENDED WARRANTY COVERAGE - UP TO $5000.00 PROTECTION
Protect your investment with a 1 year extended warranty.
This warranty covers everything that is covered by your manufactures warranty and goes into effect once your original warranty expires for an additional year of protection.
Consumer Priority Service
Leading the Way in Warranty Protection
As a leader and innovator in the field of service plans, Consumer Priority Service consistently exceeds industry standards when it comes to excellence in customer care and services. Our representatives are comprehensively trained in handling customer’s post-sale experience.
We at Consumer Priority Service offer extended warranty coverage for virtually all high ticket consumer purchases ranging from high-end consumer electronics to computers to major appliances and more.
We have one goal in mind – to give the customer the ultimate service plan experience. This means complete, hassle-free, on-line control – from updating your service plan’s information to scheduling and tracking the progress of service calls or claims. This also means giving you valuable information and tool to use, like on-line copies of your product(s) user’s manual (as available from your product’s manufacturer), preventative maintenance tips, notification of product recalls and much more.
Benefits of owning a Consumer Priority Service Extended Warranty Plan
With CPS you can file a claim for repair or replacement 24 hours a day 7 days a week through our consumer network.
In-Home Service In-Home parts and labor protection plans provide service for your products at your home or your workplace. Contact us Toll Free at 1-800-905-0443 so that we may arrange for a convenient service time for you.
Express On-Site Upgrade With our Express On-Site Upgrade plan you can now upgrade any of our service plans to include door-to-door service. We’ll pickup your defective product from your home or workplace, repair or replace it, and return it to you.
Zero Deductible This means that ALL costs associated with Parts and Labor to repair your defective product are covered. Owning a CPS service plan means you’re FULLY COVERED.
Product Replacement Plan Any product that plugs in or takes a battery qualifies for this program. If your product fails to operate properly under the terms of its written warranty, we will replace it, No Questions Asked!
No Lemon Guarantee If our authorized service center determines your product to be beyond economical repair or they have unsuccessfully attempted to repair your product three times, we will replace your product.
Peace of Mind Owning a CPS service plan virtually guarantees that you will get years of use from your product through the duration of the plan.
Claims Made Easy!
We’ve made our claims process as simple as possible to minimize the time and effort needed to get your unit repaired. We keep you updated on your claim every step of the way so you’re never left guessing.
Our claims process is broken up into 5 steps:
1. File your claim
To file a claim: Simply login to your CustomerCare account. Select the membership you would like to file a claim for. Choose the “File a Claim” link from the Quick Links menu. Alternatively, you may call Customer Service at (800) 905–0443 option 3 for assistance with your claim.
2. Service instructions
We review your claim request and send you service instructions via email within 24-72 hours. Our claims department will review the problem(s) you’ve described with your unit and respond with instructions on proceeding with your claim.
3. Sending your product
Carefully follow the service instructions sent to you. Make sure to package your unit securely so that it arrives at the service facility safely. Your unit arriving safely to us is a top priority and we stress the importance of taking extra precaution to make sure everything is packaged securely.
4. Product inspection
Once received by the authorized servicing facility, the package contents is inspected and recorded. Your unit is routed to a qualified service technician for examination and problem duplication.
5. Product testing, repair and return
The product then goes through a comprehensive repair and testing process. After successfully finalizing in-depth quality control testing, we return your unit to you fully repaired!
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